Mcdvoice is a customer satisfaction survey sponsored by the McDonalds Company. The company is looking forward to collecting its customers’ honest responses about the quality of the products and services offered at the store.
Mcdonald’s rival Burger King also has a feedback program. Burger King’s customer survey program is called MyBKexperience.
‘The reality of a customer satisfaction survey enlightens the loopholes of a business’.
The Mcdvoice survey will be available online. It will consist of some simple questions regarding the customers’ experience during their visit to the store.
About McDonald’s company
McDonald’s is the second-largest food retail chain founded in the year 1940. The company has around 1.5 million employees working worldwide. McDonald’s is widely famous for its tasty food items like hamburgers, cheeseburgers, chicken items, fries, soft drinks, and desserts.
Rules of the Mcdvoice survey
- The survey is available for all the United States of America’s legal residents or the District of Columbia.
- The minimum age for candidates to participate in the survey is 18 years.
- A valid receipt of McDonald’s is required to take part in the survey.
- The survey is not permitted for the employees of the company and their family members.
- The prizes of the Mcdvoice survey are not- transferrable and cannot be redeemed for cash.
- The participants are not allowed to give their validation code to anyone.
- A survey code is only valid for one time.
- The validation code is applicable for the only one-month duration.
Requirements of the Mcdvoice survey
- An android device like a laptop, computer, or smartphone.
- An active internet connection.
- A unique survey code printed on the receipt.
- Basic knowledge of languages- English or French.
Step by step guide to participating in the Mcdvoice survey
- Visit the official website of the Mcdvoice survey- www.mcdvoice.com.
- Enter the 26 digit survey code printed on your survey receipt obtained from McDonald’s store.
- After that, you will be asked to enter the store location, date, and visit time.
- Then you have to rate your experience from the level of satisfaction to the level of dissatisfaction.
- Next, you have to answer some questions related to your experience at the McDonalds store.
- All questions are compulsory to answer. Following that, ‘submit’ the responses.
- After completion, you will get a validation code that can easily be redeemed at any nearby store on your next visit.
Mcdvoice survey questions
- Overall satisfaction experience at the store.
- Accuracy of the order.
- Prices of the food items.
- Quality of the food.
- Friendliness of the staff.
- Any problems or suggestions for the company.
So all the eligible customers must give their valuable feedback to the company. The lucky customers will get some exciting prizes like free meals, discount offers and many more.